Shipping, Returns, and Wholesale

RETURNS & EXCHANGES

Returns:

We want you to be 100% satisfied with your purchase from Fancy Creations. Items in original condition (unworn/unwashed) can be returned or exchanged within 30 days of delivery.  Please note that the original shipping charges can not be refunded.


All orders are checked for perfection, but if you have any questions please email us at fancycreations13@gmail.com

We collect returns for damages/imperfections/sizing, if you believe your product is defective, please follow the instructions below.


Exchanges:
If you would like to exchange your product, please contact us at fancycreations13@gmail.com  with the following information.

1. Name on the order with what is being exchanged.
2. Items that you would like to exchange.
3. The reason why you are requesting an exchange.
4. Your preference of product to receive in exchange (size, color, etc.)

With returns, please send us your return for inspection. After, we will send the item requested back to you! If there is not an issue as claimed, we will contact you for more information.


Shipping
To return your product, you should mail your product to:  

Fancy Creations

4382 Island Cove Lane,

Charlotte, NC 28216

You will be responsible for paying for your own shipping costs for returning/exchanging your item. Shipping costs are non-refundable. 

 

SHIPPING

Shipping is offered at different rates depending on the time of year. Tees, sweatshirts, and saddle pads are ready to ship, and will be processed within two business days. We are unable to accept returns/exchanges that are purachsed at another retail location.

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